Frequently asked questions
Your questions answered.
- How secure is my dealership's data on your platform?
- Data security is our top priority. We implement enterprise-grade encryption, secure data centers, and regular security audits. All customer and inventory data is protected with industry-leading security practices to ensure your sensitive information remains confidential.
- Is your platform accessible on mobile devices?
- Yes, our application is completely responsive and optimized for all devices, including your dealership's website. Your team can access the full functionality of our platform from any smartphone or tablet through a web browser including all the features. The responsive design ensures a seamless experience whether you're in the office or on the showroom floor.
- Can I customize the system to match my dealership's workflow?
- Absolutely! Our system is designed with flexibility in mind. You can create custom fields for vehicles, contacts, and transactions, design your own sales process flows, and configure the dashboard to match your dealership's unique operational requirements. Our Professional and Enterprise plans offer even more customization options.
- What kind of support do you provide?
- We provide dedicated support through multiple channels, including email support for all plans, phone support for Professional and Enterprise plans, and priority support for Enterprise customers. Our customer success team is also available to help with onboarding, training, and optimizing your dealership's use of our platform.
- Does your system work for dealerships with multiple locations?
- Yes, our Professional and Enterprise plans are designed to support multi-location dealerships. You can manage inventory, staff, and sales processes across all your locations, while maintaining location-specific reporting and analytics. This makes it easy to implement consistent processes across locations while still understanding the performance of each individual dealership.